Privacy Policy

1. Introduction

Parkback ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a reservation, or contact customer support. This may include:

• Personal identification information (name, email address, phone number)
• Payment information (processed through secure third-party payment processors)
• Vehicle information (license plate, make, model)
• Location data when using our services
• Communication records when you contact our customer support

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify your identity and prevent fraud
• Communicate with you about your account and our services
• Monitor and analyze usage patterns and trends
• Personalize your experience with our services

4. Information Sharing

We may share your information with third parties in the following circumstances:

• With parking space providers to fulfill your reservations
• With service providers who perform services on our behalf
• When required by law or to protect our rights and safety
• In connection with a business transaction such as a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted through our platform.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or export your data. To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our platform. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@parkback.app.